Contact

We are here to help with orders, sizing, exchanges, and anything else you need. Reach out by WhatsApp for the fastest reply — our team is based in Kandy and serves customers islandwide.

Get in touch

• WhatsApp: +94 77 649 8461 (recommended)
• Email: hello@indigoseries.lk
• Address: 18 Hill Street, Kandy, Sri Lanka

Customer support hours

Monday – Saturday, 9:00 AM – 6:00 PM (Sri Lanka time). Messages received outside these hours are answered on the next business day.

What we can help with

• Order status and delivery updates
• Size and fit advice before you buy
• Returns and exchanges within our 14-day policy
• Virtual try-on questions on product pages
• Payment issues (PayHere card payments or Cash on Delivery)

Before you message us

Please include your order number if your question is about an existing order. For sizing, tell us your usual size and the product link — we will recommend the best fit.

Visit us

Indigo Series is online-first, with our team based in Kandy. If you would like to arrange a visit or pickup, contact us on WhatsApp first so we can confirm availability.

Learn more about Indigo Series or read our Shipping & Delivery and Refund Policy pages.